We have taken great care to make sure that your new puppy is healthy and shows no signs of infectious disease.
If a congenital condition or malformation is found within 48 hours of purchase and verified by the breeder's chosen vet, you will be entitled to return the puppy and receive a full refund within 48 hours of purchase. If the puppy should suffer from an infectious disease, either viral or bacterial, within 48 hours of purchase, you must contact us immediately. Treatment and medication costs recommended by the breeder's chosen vet will be covered by the breeder. This is limited to the original diagnosis made within 48 hours of purchase.
This health guarantee is limited to examinations and treatment performed by the breeder's chosen vet as they are our trusted and recommended pet health care provider. It is the new owner’s responsibility to seek professional veterinary advice about vaccination schedules, treatment, medication, feeding and all other aspects of caring for your new puppy.
Due to the risks of catching the parvo virus (which can be deadly to puppies), veterinarians recommend avoiding taking your puppy to public parks and other places where other dogs have been until they are fully vaccinated (around 12 weeks of age - to be discussed with your vet). This is very important.
If you require transport to be arranged for your puppy, you must email us for approval prior to making a deposit (please contact us only when deposits are open). Transport will need to be arranged and paid for by the buyer. The full cost of the puppy will also need to be paid for and received prior to travel. A transport option is Aero Pets (they are independent to us, and therefore the breeder takes no responsibility for their service). Traveling long distances at this early age may cause stress to the puppy. For this reason, should the puppy be transported on a flight of any duration or other form of transport for more than 300km, this will void our health guarantee. However, we do our best to provide advice and assistance wherever possible.
Our puppies are NOT FOR BREEDING purposes and must be desexed by 12 months of age unless a waiver is granted (proof of desexing must be provided within 12 months of age or the puppy must be returned without compensation). This is to support government issued animal welfare initiatives and guidelines.
This health guarantee does not cover injury or any condition due to inappropriate handling, housing, feeding or health management by the buyer, including issues relating to ticks and fleas. The health of your puppy after 48 hours of purchase will be your responsibility. This will be the first time that your puppy has left their litter so it can be normal for puppies to feel a bit nervous and have running stools. Puppies may also shed their puppy coat before growing their adult coat.
This agreement does not cover changes to your personal circumstances, including change of mind, family allergies towards your puppy or if your body corporate / landlord does not allow you to keep the animal at your address. As with most living things, we are also unable to guarantee any traits of the puppy as it grows, including (but not limited to) look, size, temperament, coat, shedding, allergies etc. Deposits and payments are non-refundable under these same conditions.
Pick-up of puppies is arranged at a nearby public park for security and quarantine reasons as the pups are housed in the breeder's home. Pictures of the puppies' space and parents are available on the website. Please also note that, as part of our breeder registration, and to receive a breeding permit, the breeder's premises have been thoroughly inspected and a comprehensive breeders code of conduct is enforced. The buyer's contact details may be forwarded to the relevant pet registration authority and may be kept on a database for parent dog lineage records.
Requirements for potential buyers:
- Buyers must be over 18 years of age.
- Buyers must buy the puppy for themselves (puppies are not suitable for gifts without the recipient being aware).
- Buyers must not have been cautioned for or convicted of any breach of animal welfare law such as neglect, cruelty or abandonment.
- Buyers may be required to register their pet with their city council (please make sure to check this to avoid fines).
- Buyers must ensure to have suitable enclosures, housing and care equipment before buying a puppy.
- Buyers must ensure they have the long-term capacity to provide appropriate care, socialisation and exercise for the puppy / dog.
- Buyers accept to take all required steps to re-home their puppy / dog to a good home should unforeseen changes in their circumstances prevent them from being able to keep it. Puppies are not to be re-sold to shops.